Contract Details
Contract #: N00244-24-D-007
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Navy Spiral 4 Contract
Navy Spiral 4 Contract for Department of Defense (DoD) Wireless Services
Navy Spiral 4 is a firm-fixed-price, ceiling-price contract to provide commercial wireless mobility services, including all wireless technologies and related operations, including software, hardware, firmware, and equipment. This requirement will cover usage in all 50 United States, U.S. territories, and while traveling internationally for military members and federal civilians.
Contract # N00244-24-D-007
FAQs
What underlying carriers does MetTel’s solution use to deliver their wireless services?
MetTel’s is a multicarrier provider utilizing AT&T, T-Mobile, and Verizon to offer wireless voice and data solutions.
Is MetTel a small business?
Yes, MetTel is classified as a small business.
Does MetTel allow for pooling across all three carriers?
Yes, all data is pooled across the customer account, spanning all domestic carriers (AT&T, T-Mobile, Verizon) and device types.
If I need to switch carriers because the coverage of my initial choice is not working out, will there be an ETF? How easy is it to switch?
There is no cost to switch, and it can all be done from a single portal.
Will MetTel implement device enrollment and MDM software prior to delivery?
Yes, MetTel will enroll each device into a new or existing enrollment engine, such as Apple Business Manager or Samsung KNOX, during the staging and kitting process, and add the MDM software to ensure a smooth transition to the end user. MetTel subscribers may also opt for VMWare AirWatch or Workspace ONE as an add-on feature if required.
Where is MetTel coverage?
MetTel provides comprehensive domestic coverage with AT&T, Verizon, and T-Mobile, ensuring reliable and flexible coverage everywhere you work. Internationally, MetTel offers multiple voice, data, and text solutions, including the international day pass and monthly options.
Why does MetTel request usage data for our services?
MetTel requests usage and device inventory data to analyze the current device environment. A usage portfolio analysis facilitates a smooth transition and precise planning for deployment, offering significant wholesale savings.
How long has MetTel been delivering mobility solutions?
MetTel has been delivering mobility solutions for over 15 years to enterprise and government customers. Recognized as a leader in Mobility Managed Service Providers in the United States, MetTel has been awarded for its expertise in mobility solutions by Gartner and many other notable publications.
Are there enough small business participating in Spiral 4 to allow for small business set asides?
There are three small businesses on the Spiral 4 contract so all small businesses set aside solicitation will have ample bidders.
Customer Service Support & Information
If you have questions or need help, please contact the following individuals from MetTel Federal Program Management:
Program Management
Deborah Moyer, Program Manager
dmoyer@mettel.net
(240) 560-3047
Patrick R. Amos, Vice President – Federal Government Program Management
pamos@mettel.net
(202) 836-1461
Contracts
Kandi Hart, Director of Federal Government Contracts
khart@mettel.net
(202) 389-2572
Sales
Wilma Killgo, Director of Federal Sales – Army, Marine Corps, Navy
wkillgo@mettel.net
(703) 989-8534
Larry LaGuardia, Sales Executive – All other agencies
llaguardia@mettel.net
(443) 416-3132
Billing
Christine Sterling, Analyst, Billing and Reporting
csterling@mettel.net
(732) 837-9514
To learn more about what MetTel Federal
can do for your agency, call us at
877-963-8663
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