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Managed SD-WAN Services

Managed SD-WAN services: Business agility with greater bandwidth and resilience.

MetTel is a 5X Leader in Gartner’s 2024 Magic Quadrant for Managed Network Services. We’re recognized for the completeness of our vision and ability to execute as an SD-WAN provider.

MetTel’s award-winning managed SD-WAN is a managed network service that combines MPLS, broadband internet circuits, and 4G-LTE to give you a better network and optimal performance for demanding applications, including real-time voice and video, all from one cloud-controlled branch device.

With managed SD-WAN services, you can raise the customer service standard through continuous optimization, faster speed, improved performance, resilience, and market responsiveness.

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More Bandwidth

Combine existing and available circuits such as DSL, Cable, and 4G LTE for increased speeds while maintaining secure, enterprise-grade WAN connectivity.
Intelligent Automation

Get improved time to repair due to MetTel’s Intelligent Automation that proactively identifies and automates remediation of network issues.
Ubiquitous Coverage

With 100+ WAN carriers, you can always get the appropriate bandwidth broadband, ethernet, wireless, and MPLS per location.
Instant Cloud On-ramp

Get fast, private connection to the industry's most popular cloud SaaS/IaaS providers, including private data centers, AWS, Azure, Salesforce, and 60 other top application providers.
Integrated Security

WAN security protects the entire network; it’s PCI compliant with standard 256-bit encryption, plus it has a direct connection to MetTel’s Cloud Managed Firewall services and other leading third-party services.
Lifecycle Management

From the design of the network to implementation to daily support backed by MetTel’s long experience as an enterprise SD-WAN services provider.

The MetTel Advantage: Intelligent Network Management

MetTel’s SD-WAN service uses Intelligent Process Automation, AI, and Robotic Process Automation (RPA) to monitor network incidents, troubleshoot problems, and maintain high-quality connectivity. MetTel is an SD-WAN managed service provider positioned at the forefront of network management innovation with these advanced capabilities.

How It Works

When a network issue arises, MetTel’s AI engine takes action in one of two ways:

Notifies technicians of the issue and details remedial steps.
Automatically performs the corrective action.

Results:

34% of incidents were resolved without human intervention
73% of network incidents identified
100% of identified incidents addressed

Dynamic Path Selection

MetTel’s dynamic path selection feature automatically detects network providers, monitors link quality, and configures routing and quality of service settings to optimize network performance. This helps simplify network management and ensures smooth SD-WAN operations, automatically tunneling traffic with routing policies that enable critical applications to run without disruptions, even with changing network conditions.

Smart QoS

MetTel offers flexible QoS configurations and bandwidth allocations based on application classification. It establishes traffic priority by setting granular app classifications and leveraging out-of-the-box QoS policies for common business objectives.

Link Steering & Remediation

Automatic performance metrics use on-demand per-packet link steering. Our intelligent application learning algorithm evaluates an app’s priority and cost of the link to offer sub-second brownout and blackout protection. In the event of link degradation, we ensure optimal performance with forward error correction, robust jitter buffering, and synthetic packet production. Our link steering and remediation solutions guarantee seamless app performance.

Extend SD-WAN Capabilities to Home & Mobile

SD-WAN is a software-defined approach that makes a network secure, seamless, and reliable. Extend your existing SD-WAN network to their home offices to optimize your power users’ and executives’ remote work experience. Additionally, you can extend SD-WAN capabilities to mobile environments through Mobile Control.

Application Performance Monitoring

MetTel’s fully managed SD-WAN services continuously monitor critical voice, video, or data applications with performance alerts for IT staff. The analysis gives administrators a comprehensive before-and-after view of application behavior on individual links and the SD-WAN product enhancements.

Zero-Touch Deployment

SD-WAN Edge appliances automatically authenticate, connect, and receive configuration instructions once connected to the internet. Our SD-WAN solutions deliver highly available deployment and integrate with the existing network. The solution supports OSPF routing protocol and benefits from dynamic learning and automation.

Security

Utilize next-generation firewall for stateful and context-aware, granular control of micro-applications, supporting protocol-hopping applications like Skype. The secure firewall service is user and device OS-aware. It can segregate voice, video, data, and compliance traffic and easily control corporate policies for BYOD devices. Managing SD-WAN effectively requires meeting the stringiest security requirements, and our service offerings include all the necessary tools to ensure your SD-WAN networks remain safe throughout multiple locations and stay compliant even in the most regulated industries.

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Managed SD-WAN Services: Key Benefits

MetTel’s SD-WAN solutions do not require a cash outlay or new equipment, as they are available on OpEx pricing. Your existing equipment can be easily integrated into the MetTel network for immediate ROI.

Streamlined Upgrades

Easily upgrade MPLS with broadband while maintaining a secure and encrypted private connection.
Scalability

Set easy-to-use business rules in the web portal to streamline provisioning and automate policy management across all branch gateways.
Secure Connectivity

Combine MetTel’s Managed SD-WAN with MPLS for cost-effective and secure network enhancements. This will enhance encryption levels and QoS for broadband.
Consolidated Access

MetTel’s NNI circuits enable seamless cross-carrier broadband and nationwide MPLS access meshing.
Network Optimization

Optimize app performance—such as real-time video and voice—by combining MetTel’s SD-WAN with MPLS, broadband internet circuits, and 4G into a controlled network.
Private IP Addressing

Keep your IP addresses during carrier migrations and avoid costly equipment reconfiguration with MetTel's public IP solutions.

SD-WAN Customer Story: Signet Jewelers

MetTel implemented SD-WAN services with the largest specialty retailer in the U.S., Signet Jewelers. Signet Jewelers represents over 3,000 jewelry store locations, including marquee brands such as Jared, Kay, Zales, and Piercing Pagoda.

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“We partnered with MetTel to deliver a resilient and super-fast network for our stores.”

David Coulson

VP of IT Service Support

FAQs

What is managed SD-WAN?

Managed SD-WAN is a cloud-based service provided by a third-party managed service provider (MSP) to enable businesses to outsource the management and maintenance of their software-defined wide area network (SD-WAN) infrastructure.

What is the difference between SD-WAN and managed SD-WAN?

With SD-WAN, the customer is responsible for network design, hardware deployment, configuration, management, and equipment and software maintenance. Managed SD-WAN as a service shifts those responsibilities to an external provider, who houses the control plane in the cloud and centrally manages all the SD-WAN devices, updates, security policies, and monitoring on the customer’s behalf. In the hands of a provider, it becomes a fully managed SD-WAN.

What are the benefits of managed SD-WAN?

Managed SD-WAN is one of the technologies behind digital transformation strategies. It has the following benefits:

Enhanced connectivity and reliability: It supports multiple diverse connections, steering packets to travel over the most desirable connection, and maintains continuous service.
Increased bandwidth: By allowing traffic to traverse various connections based on real-time needs, managed SD-WAN combines multiple circuits to offer aggregated throughput of all links.
Cost-effective: The flexibility of using different connectivity options enables businesses to minimize costs while ensuring optimal performance.
Simplified network management: Centralized control over the network allows for consistent policy enforcement and simplifies management tasks for IT teams.
Improved security: Managed SD-WAN integrates advanced cybersecurity measures, such as firewalls and encryption, enhancing network security.

How does managed SD-WAN improve network performance?

Managed SD-WAN improves network performance by leveraging intelligent traffic management and optimizing bandwidth utilization across multiple connections. It eliminates the need for backhauling traffic through a central data center, allowing for direct cloud connectivity, which reduces latency and enhances application performance. By employing application-aware routing, managed SD-WAN can prioritize latency-sensitive applications, ensuring they receive the necessary bandwidth even during peak usage times.

What security features are included in managed SD-WAN?

Managed SD-WAN incorporates robust security features such as VPNs with AES encryption to secure data in transit, next-generation firewalls (NGFWs), traffic segmentation, threat intelligence services utilizing AI and ML, secure web gateways (SWGs), and enhanced visibility into network traffic. These features improve network security and protect it against various threats.

Can managed SD-WAN be integrated with existing network infrastructure?

Yes, managed SD-WAN services can be integrated with existing network infrastructure. It’s flexible and can work alongside traditional WAN networks, allowing organizations to utilize their existing circuits while enhancing their network capabilities. Managed SD-WAN solutions often incorporate a virtual overlay that connects various sites and applications, enabling seamless integration with existing infrastructure such as MPLS, ethernet, satellite internet access, or broadband.

What is the cost of implementing managed SD-WAN?

The cost of implementing managed SD-WAN solutions is determined by several factors, such as:

The number of locations to connect
Bandwidth requirements
Specific features desired
Whether the deployment is cloud-based or on-premises

Additionally, you should consider ongoing expenses such as licensing fees and support services in the total cost of ownership for managed SD-WAN solutions. Contact us for any queries about the cost of managed SD-WAN.

What level of support is provided with MetTel’s SD-WAN managed services?

MetTel’s award-winning SD-WAN managed services provide comprehensive support, including 24/7/365 proactive monitoring, troubleshooting, and issue resolution. Our service leverages Network AI to enhance network availability and improve the end-user experience while minimizing incident resolution times.

As dedicated SD-WAN-managed service providers, we also offer lifecycle management. From the initial design and implementation to ongoing daily support to ensure that the network remains optimized and secure, MetTel takes care of all of it. We also provide expert consultation and detailed reporting and analytics to help you make informed decisions about their network performance and security.

How quickly can managed SD-WAN be deployed?

Managed SD-WAN can typically be deployed within hours, significantly faster than traditional WAN solutions, which often take several months to implement. Zero-touch provisioning and existing solution stacks of managed SD-WAN providers streamline the setup process.

What kind of reporting and analytics are available?

Managed SD-WAN services offer real-time monitoring, historical data analysis, traffic anomaly detection, application performance reports, and security insights. They provide customizable reporting and user-friendly dashboards for visualizing network performance and security metrics, enabling organizations to better manage SD-WAN networks, optimize performance, and enhance overall security.

Looking for more resiliency, transparency, and agility?

A smarter network is easier than you think. Reach out, schedule a consultation with a sales rep, and make a smart connection today.

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Managed SD-WAN Resources

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Analyst Coverage

A 2024 Gartner Magic Quadrant Leader for Managed Network Services

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Datasheet

Managed SD-WAN Services Guide

Video

Customer Story with FIS: Managed SD-WAN

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Why MetTel?

Implementing and integrating SD-WAN into your existing business setup is complex. Avoid shifting the burden to your internal IT team by choosing SD-WAN as a managed service with MetTel.

Outsource the maintenance and configuration of these complicated systems and benefit from a smart network without the time and cost of doing it yourself. From personalized consultations and tailored solutions to customized product offerings and unique support, we are one of the leading managed SD-WAN providers in the industry.

Learn more about how our managed SD-WAN services can revolutionize your organization by contacting our sales team for a free, no-obligation consultation. Our team of professionals will work hard to ensure your needs are met, and your expectations are exceeded.

Managed SD-WAN Services

More Bandwidth

Intelligent Automation

Ubiquitous Coverage

Instant Cloud On-ramp

Integrated Security

Lifecycle Management