Gartner Market Guide for Telecom Expense Management Services Summary

MetTel Portal, powered by Bruin, is featured in the 2020 Gartner Market guide for Telecom Expense Management (TEM) Services. Referenced as “Bruin” in the report, MetTel’s customer portal was selected by Gartner as representative of the top TEM solutions in the global market. The key findings of the report indicate the future direction of the TEM market, “as organizations try to recover from the 2020 economic disruption caused by the global pandemic, enterprises are looking to cut hard costs, reducing like-for-like spend.” The report also states: “Advanced data analytics and intelligence from TEM systems are being used to make top-down and bottom-up decisions by context for spending, inventory and usage in easy, single-view and multidimensional formats,” further indicating the impact of Bruin/MetTel Portal leading the market’s evolution.