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Jamie Jameson, Primo Water Global CIO, discusses how Primo leverages MetTel’s consultative technical knowledge, research and customer experience for better business outcomes.
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Jamie Jameson, Primo Water Global CIO, discusses how Primo leverages MetTel’s consultative technical knowledge, research and customer experience for better business outcomes.
Some of the best business outcomes that we’ve gotten from MetTel is the knowledge that they bring to us. I will either hire that skill, or bring that in, there’s a cost associated to us. There’s a time that’s associated to that.
MetTel brings me those solutions. They have the team doing the research and development. They have the partnerships, deep partnerships, and they can bring those solutions to us. So that’s certainly something that we take advantage of.
I think one of the other [benefits of MetTel] is [because of] the size of customers that they deal with, the different ideas that they can bring.
So it’s not just about technology, it’s about practically applying that technology, how others are doing it. It may be a slightly different answer to the problem that we hadn’t thought of. So I really leverage them for that.