Fleet and Workforce Management

Software for fleet management is designed to transform organizations into data-driven operations. These platforms collect data on every aspect of your brand, including vehicle diagnostics, driver behavior, geolocation, and more.

Managers simultaneously reduce their workloads while learning more about their operations and, crucially, how each driver performs. Managing a mobile workforce and driving a culture of safety, productivity, and standards has never been more straightforward with the best fleet management software by your side.

MetTel consolidates an organization’s many vendors, platforms and points of contact and handles equipment, cross-platform wireless data plans, software a mobile applications, device management, procurement and financing, kitting and deployment along with project management and support.

Additionally, the MetTel Portal powered by Bruin, is an intelligent platform that provides MetTel customers with a single pane of glass to oversee and control their entire environment: with ordering, provisioning, ticketing, asset management, and more.

Contemporary management solutions are designed to push your business forward on all fronts. Some benefits of investing in fleet maintenance programs include:

• Remote Fleet Management – Remote fleet management provides real-time insights on employees, vehicles and equipment without relying on anecdotes or personnel. 
• Increase Vehicle Lifespan – Proactive diagnostics from every vehicle in your fleet allow you to anticipate problems and monitor driving habits. Your data provides insights into the actions you can take to get more from your vehicles.
• Increase worker efficiency – Easy inventory scanning, mobile applications, dynamic dispatching, and integrations into existing company software along with dynamic mobile forms allows for easy, on-the-go work to get done.
• Improve Safety – Follow your drivers wherever they are. In-cab cameras and GPS tracking tell you everything you need to know about what your drivers are doing and highlight unsafe behaviors. Artificial intelligence aids in driver work reporting and accident prevention. 
• Reduce Costs – Lift the burden off your managers by using data to identify inefficiencies and unnecessary costs. Managing fuel card usage, asset tracking, performance and maintenance issues can serve as a benchmark for cost-cutting measures. Video in combination with AI for driver safety helps reduce insurance claims and cost.
• Increase Customer Satisfaction – Customer satisfaction is the core of any successful fleet. Improve your standards to provide a higher level of service for your core clients. More satisfaction means more repeat business and profitable jobs.

Dedicated industry software wields real-time data to provide an unparalleled 360-degree view into your business, enabling you to drill down further than ever before.

Software and devices only work when they are connected to each other and are able to deliver collected information, in a timely fashion. IoT is simply connected devices. In fleet management, IoT enhances management processes and solutions with devices, sensors, gateways and platforms. Collecting and storing data in one place allows fleet managers to make more intelligent decisions and create a greater impact to the business.

MetTel solutions utilize telematics to provide remarkable levels of insight into how their drivers operate their vehicles. Telematics tracks driver behavior like eyelids closing, distraction, smoking, and cell phone use. Additionally, it monitors driving patterns to flag potential unsafe behaviors, such as excessive speeding, tailgating, unsafe lane departure, and harsh cornering. Fleet managers can subsequently use this data to take appropriate actions with telematics data as evidence to alert drivers and provide tailored improvement plans.

Gathering data opens up a whole range of responsibilities for fleet managers. There’s nothing wrong with collecting data, but drivers must be aware of how and when data will be used regarding safety, consequences, and improvement. 

Fleet managers must provide transparency and clarity within their written safety policies.

Driving digital transformation requires stakeholder buy-in and an action plan to avoid chaos.

A streamlined implementation process includes:

• Have a Clear Objective – Set an objective defining what you want to achieve. Follow the SMART goal-setting principle so there is a clear line between success and failure.
• Implement Policies – Introducing new digital tools will require changes to safety, data privacy, and driver performance policies. It should be communicated to everyone within the company to increase transparency and buy-in at every level.
• Create a Timeline – Work with your team to develop a timeline complete with milestones to define what needs to happen, who is responsible for each step, and when that step must be completed.
• Train Your Staff – Collaborate with MetTel to train your staff in using the software and work out any kinks in the process. Designating several figures to act as power users produces champions across your company and creates an internal program for onboarding future employees.
• Review the Implementation – Ensure you set aside time to bring team leaders together to discuss your software implementation and how it works. Multiple review processes provide ample opportunity to discuss, manage, and tweak how you’re using your software.

The MetTel team works closely with our clients to provide ongoing support during the adoption process.

For those managing a fleet, daily tasks include oversight into several elements: compliance and safety, vehicle maintenance, cost savings and optimization, location/routing, and employee management. The best solutions focus on priorities set at the onset of the project and technology purchase. Too often, vendors concentrate on the hardware-based approach to problem-solving. With a solutions-focused approach, you access a system that’s better geared toward meeting the end user’s needs.

Compliance isn’t just a box-checking exercise or something you only have to worry about if involved in an accident. The transportation and logistics industries have been heavily regulated over the last 20 years, putting even greater obligations on drivers and fleet managers.

One of the most significant benefits of digital solutions for fleet compliance is automation, providing detailed paper trails and easily accessible reports to comply with electronic device logging. 

For fleet operators, achieving and maintaining compliance lowers the costs of every accident, reduces insurance expenses, lowers the chances of requiring replacement vehicles, and mitigates disruption to operations.