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Retail

Industry Retail

Retail Technology

Success in retail technology is all in the details.

We get it. It’s tough to keep up with the constantly shifting buying patterns of today’s omnichannel customers. MetTel’s retail technology solutions will save you time and money by bringing all your locations, devices, and billing under one comprehensive, transparent platform. Stay connected, even in remote areas with Satellite Broadband. Ensure that POS systems, elevators, fire alarms, and security alarms are up to date with the latest technology. Bottom line? Focus on the big picture and trust MetTel with the details.

Best of all networks.

No carrier has perfect service everywhere. That’s why MetTel picks and chooses the best from each to build the strongest possible retail network solutions for your business locations and needs. With our end-to-end retail IT solutions, replacing legacy infrastructure is simple.

Reduce downtime.

Customers don’t know all that goes on behind the scenes in retail technology to ensure network availability. Never go offline with MetTel’s POTS replacement, managed SD-WAN services and Satellite Broadband.

Unified telecom solutions for retailers.

Stop the fractured billing that comes with multiple locations. MetTel’s one vendor, one invoice policy gives you the ability to manage all accounts from the MetTel Portal, powered by Bruin, our comprehensive cloud-based platform.

Multiple locations can mean exponential issues.

Get control of your business with a uniform deployment of services and retail IT solutions as well as complete transparency. Stop suffering from disjointed local service contracts and inconsistent devices, services, or billing. Our templated approach makes moving or expanding a breeze.

Don’t leave retail technology negotiations up to local managers.

MetTel’s partnerships with all major retail telecommunications providers mean the best networks and rates for all your locations. Get one invoice or separate invoices for each location. It’s really your call. And it’s really easy.

Know what your customers want.

Intelligent solutions like Wi-Fi Analytics give you an in-depth view of your customers’ behavior and preferences, allowing you to personalize their experience in your store and online.

Innovative solutions.
Reliable results.

POTS Replacement

MetTel’s POTS Replacement supports voice and data services that traditionally require analog dial tones such as fax, alarms, elevators, and more—so you can safely digitally transform all POTS lines.

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Managed SD-WAN Services

MetTel’s award-winning SD-WAN includes an intelligent network that dynamically manages network resources and delivers improved performance, reliability, and security.

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Contact Center as a Service

Leverages AI to optimize customer service through one unified, seamless, purpose-built platform—from a small group of support agents to a globally dispersed call center.

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Explore Retail Technology Customer Stories

Signet Jewelers consolidates vendors and optimizes their network.

MetTel helped the largest specialty retailer in the U.S., Signet Jewelers (Jared, Kay, and Zales), standardize network performance across their 3,000 sites—making 18 disparate networks act as one. Reducing vendor and network complexity allowed Signet to easily control waste and spending and they now only have one invoice for their entire telecom ecosystem.
Watch customer video >

Le Duff increases customer engagement across U.S. restaurants with Managed Wi-Fi.

Retailers are all feeling the pressure of customers’ growing digital experience expectations, putting network performance into the spotlight. Network downtime, underperformance, and inconsistencies limit digital engagement opportunities and dampen experiences. That’s why leading restaurant group Le Duff America saw upgrading their network services as the cornerstone of new customer engagement projects.  MetTel helped this global restaurant group lower its network costs while ensuring high-speed internet and managed Wi-Fi to its restaurants in the U.S., creating a uniform guest experience.
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Connect with us and level up.

When we say connect smarter, we mean it. Reach out, schedule a consultation with a sales rep, and make a smart connection today.

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