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Customer Care

We will promptly address questions about your service. Call us toll-free for matters regarding customecare, billing, sales, or maintenance at the following numbers:

Customer Care – Business 1.800.876.9823 | customerservice@mettel.net
Service Associates are available 24 hours a day, 7 days a week for billing inquiries, technical or repair issues, moves, and other service matters.

Customer Care – Residential 1.877.638.8351
For repair or maintenance issues, call 24 hours a day, 7 days a week. For billing inquiries, moves, and service-related questions, Service Associates are available during business hours (8 to 7 EST, Monday – Friday; 9 to 5 EST Saturday and Sunday).

Repair - Advanced Voice and Data Services 1.866.312.0911
Our Network Operations Center is available 24 hours a day, 7 days a week to address repair or technical issues for DSL and Internet T1 Access Services, ISDN PRI, Digital PBX, MPLS, Integrated Voice and Data Services and Voice over IP (VoIP) Services.

Corporate & Sales

Sales 1.877.963.8663 | sales@mettel.net
Communications Consultants can answer your questions about our products and services and their availability in your area.

Agent Program 1.866.403.1444 | agentprogram@mettel.net
Agent Managers are available to provide information about our world-class agent partner program and growth opportunities from coast-to-coast.

Corporate Headquarters 1.212.607.2000 or 1.800.876.9823
55 Water Street, 32nd floor
New York, NY 10041

Other Contacts

publicrelations@mettel.net
For press and public relations matters.

career@mettel.net
To submit your resume.

regulatory@mettel.net
For regulatory related matters and contacts.

subpoena@mettel.net
For subpoena notices.

info@mettel.net
To give us your feedback or for further information.

Interested in more information on our innovative communications solutions? Call us at 877.963.8663 or sign up now, and we will contact you shortly!

 

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